Website and Desktop App moving extremely slow?

Anyone else having issues with Wrike moving painstakingly slow for them over the last several weeks? To me it all seems to correlate with their latest big design update. While I admit it does look a whole better, I much rather have it look like it previously did while also performing like it previously did. Does anyone have any tips or tricks to make it snappy and responsive like it used to be? It's being a real productivity killer now, and if that keeps , we may switch to another platform.

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Dimas Cardoza

I am beyond frustrated with the new WRIKE updates. I was aware the UI changes were coming, but it's slow and freezes up. I can no longer simply tab over on a line, I can no longer simply edit a cell, or easily change workflow for status updates. I do not like when the cell opens automatically when I click in the cell, I cannot easily copy multiple cells downward, you have to click into cells a couple of times so it catches the cell to edit. The scrolling up and down is slow and by the time I try clicking into the cell, it's time delayed and I end up editing another cell. I had to recalculate all my task and projects in the % complete column. And that is just the basics I'm noticing. I agree that the slowness and the updated UI is causing slower productivity.

Michelle Potts

I am also having this issue a lot. I have to have the browser and the Wrike desktop tab open and have to switch in the middle of the task to see if one will do the task faster. I have been training a lot and found that before training I have to restart my computer so that it'll move a little faster. It still takes time to catch up, but seems a tad better for a little while. It happens often and is very frustrating.

Elizaveta Bogdanova

Hi folks! We're sorry to hear you're having this challenge, and we apologize for the inconvenience.

I've raised a Support ticket for each of your cases, and an expert from our team will reach out to you to investigate shortly.

Andrew Maranta

Has there been any updates on this? Wrike is still incredibly slow after the updates and it's been months now. The program is almost unusable.

Alex Romero

It's gotten a whole lot responsive for me over the last month or two but I don't quite know why.

Juan Muttoni

Hello @Andrew Maranta, welcome to the Community. Would you please confirm if you are still experiencing this issue? If that is the case, I'd open a ticket with our Support Team so that they can investigate the case.

Thank you for the update @Alex Romero!

Dimas Cardoza

Performance is still an issue. Specifically, when I am scrolling, copying cells downward or adding a row(s). For adding row(s), I have to wait a few seconds before it adds the row and then it takes me back to the beginning of the section, which then I have to scroll back down to the added row to update and this entire process has now taken about 15 seconds. I am beginning to develop a 2024 plan, so I hope this is not the case, as I typically add 1000+ tasks to a yearly plan.

Elaine McDonagh

Thanks for the additional information @Dimas Cardoza, this doesn't sound right.

I've raised a Support ticket for you and our team will be in touch shortly to take a closer look 👍

Erin Finn

Has this been resolved? I am a new user and was going to bring my entire team over but after adding all my projects it has gotten extremely slow. Very off putting.

Ryan Rabovsky

Everything is slowing down for me, too. I can't even make more than two changes in the form editor before it crashes. I'm also a new user, so this is not a great start for me and my team. Appreciate any help with this, thanks!

Elizaveta Bogdanova

Hi folks! I'll create tickets for you with our Support team now as this doesn't sound right. A team member will reach out to you shortly.

Let me know if you need help with anything else, and welcome to the Community 🙂

Jenny Waugh

Our team is experiencing the same issues as noted above. When we open a task, the green bell appears and the page takes a long time to load. We are frustrated as this is bogging down our process and delaying project completion.

Elizaveta Bogdanova

Thank you for reaching out @Jenny Waugh! Apologies for the inconvenience, I've raised a ticket with our Support for you too.

Marie Roney

Hello there! Since I started working with Wrike I've been experiencing the same issue, the platform is so slow, my screen usually freezes and says the website is not responding, it's really frustrating.

Appreciate any help with this, thanks!

Sam Keomanivong

My entire company also is experiencing very slow performance

Juan Muttoni

Hi @Marie Roney, welcome to the Community! Thank you for bringing this to our attention; I've opened a ticket with our Support Team on your behalf, and one of our agents will reach out to you shortly to assist you 👍

@Sam Keomanivong, I can see that our Support Team is already working on your case 🙂

Kyle Martin

I am also dealing with the platform slowing down a lot. The performance overall has slowly gotten worse. I have reached out to our IT company and they have ensured me it is not a web filter or internet speed issue. I find that I am needing to refresh the page far too often as well. I would love some help in speeding this up!

Basudha Sakshyarika

Hello @Kyle Martin!

Thanks for letting us know about this issue. I’ve raised a request to our support team to assist you further. You should hear back from them soon. Thank you! 😊

Steven Anacker

Very slow for me too.

Rohan V

Hi @Steven Anacker, thanks for notifying us about this issue. I’ve asked our Support Team to reach out to you. One of our experts will connect with you shortly.