Request form single select

Request forms are great, but there are a few things that could use an update. The main one for me is the Single Select dropdown. If this could be populated by a custom field single select that would be amazing. Then I wouldn't have to update my forms every time an item is added to the custom field. We have a many custom fields single selects that are changing regularly, and corresponding fields in the forms, it is annoying to have to change those forms for every field change.

Thanks.

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Comments

Juan Muttoni

Hi @Russell Sprague, thank you for your post! May I kindly aks you to elaborate a bit on your use case so I can better understand it and provide you with an accurate reply?

It is possible to map Single select questions to custom fields, but I understand you are referring to a different option, correct?

Looking forward to your reply!

Russell Sprague

Hi @[Deleted User], you are correct, I am hoping for a mapping from the other direction. We have a list of clients in a single select custom field that we use for project organization. We have a a few forms that require the selection of a client that is mapped back to that custom field. The issue is the client selection in the forms needs to be filled out manually, which is a real pain when creating a new form, but also when the client list in Wrike changes, we have to go back into the forms and update the client lists there as well. So if, in the form, I could choose a custom field to automatically populate the single select, that would be a huge help. Just as important is keeping that mapping live , so if we update the custom field with a new client, it would automatically show up in the form as well.

I hope that makes my request clearer.

Juan Muttoni

Hi @Russell Sprague, thank you for the follow-up! Regarding the point of automatically updating the option of the form if the custom fields are changed, I can see how this enhancement would be beneficial for your team and other users as well and I have shared your comments with our Product Development 👍

About the first part of your comment, I'm afraid we'd need to investigate your use case a bit more to better understand why this process is cumbersome for your team and potentially help you find a better solution. If you agree with this, I could reach out to your Customer Success Manager so that they can help you explore other alternatives or implement a new process. Please, let us know if you are interested in this option and if you have any additional questions 🙂

Steve Kline

This seems pretty Straight Forward.

We setup dozens of custom fields for the interface, why can't we use them in the request form? If I select a custom field in the the form, it gives me a page of toggle buttons. Seems odd since this shows up as a single or multi select every where else.

Juan Muttoni

Hi @Steve Kline, welcome to the Community, and thank you for your comment! May I please kindly ask you to include a screenshot of your form so we can fully understand your case? Looking forward to your reply!

Florian Kislich

Hi Russell Sprague,

I did some tests resently, and I found out that Wrike did a major improvement regarding your issue! Signle select values are automatically updated in request forms, as long as there are no linked follow-up questions to certain items! In this case an automated update would be critical, so I totally understand it's only done manually. But if you don't link any questions to custom field values, your problem is already solved!

@Elizaveta Bogdanova Would you mind marking this post as "solved" or "launched"?

Florian