wrike notifications in slack are duplicated

César POIRRIER

Since today, all my notifications are being duplicated four times. This is very disruptive for us. Please help us.

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Abby Escamilla

This is also happening to us. We are getting 4 notifications in Slack for each update on a task in Wrike. We tried disabling the integration and re-enabling it and the issue persists. 😢

Rohan V

Hi @César POIRRIER and @Abby Escamilla 👋 I’m sorry to hear about this issue!
Our team has implemented a fix. Could you please let me know if the issue still persists? Thanks!

Abby Escamilla

Hi @Rohan V!

Thank you for working on this! We are still experiencing duplicate Slack notifications now for only one of our folders (and it's down to 2 notifications per task). I have removed the integration and re-added it, I have disabled and re-enabled the integration, and neither action resolved this. I have also confirmed that there are not any duplicate folders causing the task to appear twice for us in Slack. Do you have any other suggestions?

Thanks!
Abby

Rohan V

Hey @Abby Escamilla! 👋

I’m so sorry to hear that you’re still experiencing this issue. I’m looping in our Support Team to take a look at it, and they’ll get in touch with you shortly to assist further.

Thank you!