Inbox grouping

Did you change the behaviour of inbox notifications?

I recognized that new messages of a task are not grouped anymore.

My inbox is much more cluttered than before! Even if some users didn't like the grouping of messages (see Older notifications being grouped under the task card in Inbox – Wrike Help Center), I definetely miss it!

Florian

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Comments

Jason Hearne

I would love to have comment section stuff be separate from Task updates.

Rohan V

Hi @Florian Kislich, there hasn't been any recent update that changed the behaviour of inbox notifications. Could you please get in touch with our Support team so they can look into this further? Thanks!

Hi @Jason Hearne thank you for sharing your suggestion! We will keep you updated on any developments in this area 👍

Florian Kislich

@Rohan V

thanks for your reply. It seems that is was only a temporary issue, my messages are grouped again as expected.

Florian Kislich

@Rohan V it happened again, do you have an idea what's wrong here?

This is how the task activity looks like. Why do I get two ungrouped messages in my inbox? Additionally, the description of the activity in the inbox is wrong and differs from the text in the comment ssection of the task:

Rohan V

Hi @Florian Kislich, thanks for getting back and sharing the screenshot. I'm raising a Support Ticket now, one of our experts will be in touch with you to assist further.