Hi all,
I wanted to propose something that doesn't quite exist for users, but that would be SUPER beneficial for all Wrike users and especially admins.
As the main admin on our Wrike account who is constantly working with teams to update/build processes, create/edit request forms and blueprints, etc., I'm finding it challenging at times to inform users of changes or new processes. Now, before someone suggests sending an email, creating a channel on Teams (or any other messaging app), or hosting a call to share these types of announcements, let me tell you this: many emails and Teams messages go unread and folks don't always show up to your calls (let alone watch the recordings), and I get it - people are busy!
This is why I'd like to suggest a new kind of feature; one that allows account admins to share updates to their team IN Wrike, so people can acknowledge these important updates directly in the platform they are using, when they are about to use it. It would allow us admins to disseminate information and for our users to be, in a way, forced to acknowledge them.
The format I am imagining for this would be similar to the little pop-ups that we are used to seeing in our screen corners already in Wrike that Wrike puts out for things like quick surveys/feature feedback, What's new in Wrike announcements, etc..
Allowing us admins to use this same type of popup for custom messaging would help us communicate information to our users about their account in a way that is less likely to be ignored. If we want to get fancy about it, other features I would suggest for this is:
- Allow for rich formatting in the text
- Support simple images/GIFs, hyperlinks, etc.
- Allow for custom targeting based on user group, for example
I would love to be able to do something like this and I hope others see the benefit in it, too