Date formats

When i do a timeline snapshot and view the link it shows all the dates in US date formats.

When i'm creating the timeline it's shown in UK date formats but doesn't when in snapshot view making the functionality un usable.

Please Help!

help.wrike.com/hc/en-us/articles/210323545-Timeline-Snapshot?flash_digest=7a7a6ebc69056a30efebcc12cfc7457166a4b6e4

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Comments

Elizaveta Bogdanova

@Richard Hi, happy to see you on the Community 🙂

I'm going to create a Support ticket for you, the team will be able to help with this 👍

František Roztočil CBRE

Yes, please change the Snapshot time format to that used in the profile settings.

Elizaveta Bogdanova

@František Hi, thanks for reaching out here 🙂 Our Support team are looking into this, and I'm going to raise a ticket for you too to track this issue.

Tessa Flaws

Hey Lisa, as per my comments on a similar post, I am having the same issue. Details are: I have my settings to dd/mm/yyyy, but the baseline/snapshot link still defaults to US data format (see image). We are sharing these reports external and getting a lot of push back because of the date format. The only solution we have is to take manual screenshots to create pdfs of the Wrike programme so we can get the correct date format...which is definitely not ideal! Are you able to provide any guidance?

Elizaveta Bogdanova

@Tessa Hey, thanks for reaching out and sorry to hear you're having issues. I'm raising a Support ticket for you so that the team could advise. You'll get a notification soon 🙂

Nik Tee

I would also like to jump onto this. We are having the same issue with snapshots.

Elizaveta Bogdanova

@Nik Hey, happy to see you on the Community 🙂 I'm raising a ticket with Support for you, someone from the team will contact you soon 🙌

Susan Miller

Hello Lisa,

Has the issue with American date format in snapshots been resolved? I experienced this issue today also. I am based in Europe and prefer to use the dd/mm/yyyy format

Thanks

Susan

Elizaveta Bogdanova

@Susan Hi, thanks for reaching out and sorry to hear you're experiencing issues. Our engineers are working on it, so I' raising a Support ticket for you so that the team can look at it for you. You'll get a notification soon 👍

Nik Tee

Has there been any update on this issue? I'm having the same trouble with the Report Snapshots and I haven't received any information in a while. I have customers complaining about the confusing dates, so I'd like to get this sorted ASAP.

Thanks

Nik

Elizaveta Bogdanova

Hi @Nik, thanks for bumping the thread! I can see that our engineers are still working on this; I'll ask the Support to update you as soon as possible. Sorry for the inconvenience!

Monika Jouan

Hello,

Basically, I have the same request as previous people : we would like to have the date in a European way not in the American format.

Our settings are correctly set :

Yet, in reality :

Thanks a lot in advance for your help !

Elizaveta Bogdanova

Hey @Monika, sorry to hear that! I'm raising a Support ticket for you now - as far as I know, this issue should have been fixed, so let's see if our Support can advise taking some additional steps.

Monika Jouan

Thanks a lot, Lisa !

Dermot Moloney

I am having the same problem. Eventhough my profile setting is UK format, Reports always use US format. Can you confirm if this has been fixed ?

Elizaveta Bogdanova

Hi @Dermot Moloney, welcome to the Community 🙂

Do I understand correctly that you are talking about the date format in the Gantt Chart Snapshots? If so, the date format rather meets browser locale settings than Language & Region settings in Wrike.

Please update your Chrome browser here: chrome://settings/help

Find Settings under the three-dotted menu in the upper right corner of your browser.
Scroll down and click Advanced. It's at the very bottom of the page.
Scroll down and click Language.
Click Add languages.
Select a language that meets your requirements regarding the date format display.
Click Add.
Press on three dots next to this language and select "Move to the top".

Now Gantt Chart Snapshots should have the correct date format.

Please let me know if that helps!

Judah Ferst

Hi,

My company is headquartered in NZ, but we are in the US. In the UI I am able to see dates (this is for timelogs specifically) in MM/DD/YYYY format, but the export comes in DD/MM/YYYY - really counter-intuitive and makes this difficult to merge with other data. Any update on this?

Permanently deleted user

Welcome to the Community, @Judah Ferst!

In your settings, go to the date and week settings in the Account Management page. If you change the default date format for Guest users here, it will change the date format that appears in exported timelog data.

Hope this helps! If you have any other questions, let me know.

Judah Ferst

thanks - would have never figured that out. We are a global company so this only solves this partially as we might have guest users in different countries. Anything on the roadmap to make this more granular?

Permanently deleted user

Hey @Judah Ferst,

The Product team currently have no plans to implement this feature into Wrike. I'd recommend making a post in the Product Feedback section about this, so that other Community members will be able to provide their own feedback on this suggestion too.

If you need anything else, be sure to let me know!

Adam Foley

US date format is still showing as mm/dd/yy in REPORTS even though I've changed to dd/mm/yy in ACCOUNT SETTINGS.

projects and folders timelog and start, end & due dates are all ok with dd/mm/yy. It's only in REPORTS that I can't change to dd/mm/yy.

Cansu Yetisgin

Hi @Adam Foley, welcome to the Community, and thank you for posting. I've raised a Support ticket for you, and I see that my colleague is already in touch with you via email. Please let me know if I can help you with anything else.

Scott McKinley

I have just raised this as it also affects the Analytics dates. I notice that someone raised this nearly 4 years ago and yet you still haven't managed to resolve it??

Darina Fišer

Hi @Scott McKinley, thanks for reaching out! Do you mean Wrike Analyze?

If your profile language is English, it automatically sets it to the format used in the USA. However, this can be customized manually in the widget settings. You'd need to click on the Calendar icon on the right-bottom of the date dimension and then add custom format "dd/MM/yyyy". There will be a pop-up tooltip too.

Let me know if that helps.

Scott McKinley

@Darina Fišer Thanks for that, it's resolved it. Although I would expect it to use my workspace settings, so that I don't have to format a widget every time I use one. Still would be a defect in my opinion.

Tara ANASTASOFF

Hi @Darina Fišer is there a way to change the format of the dates in a Workspace too (not Wrike Analytics)? I see that American/European date layouts have been added, but my team would love the ability to change how dates appear and have it written out like "Feb. 24" rather than 2/24/25. It would also be great to have days of the week appear instead of numerical dates for projects due within that week -- do you know if this is possible? Sometimes the sea of numbers is difficult to assess and process at a glance.

Rohan V

Hi @Tara ANASTASOFF welcome to the community! 😊

I'm stepping in for Darina on this. Currently, the available date formats in the Workspace settings are DD/MM/YYYY, MM/DD/YYYY, and YYYY/MM/DD. However, the option to display dates in a descriptive format like "Feb. 24" is not available in the Workspace settings. We'll be sure to notify you if there are any changes in the future. Thanks!