Chinese version Outlook Wrike Add-in doesn't work

Our team is having trouble with the Outlook Wrike Add-in. Recently, our company switched to the Chinese version of Microsoft 365, and now the add-in isn’t working. I’ve posted a picture to illustrate the issue. Could you offer any solutions?

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Rohan V

Hi @JD Wang 👋

Thank you for bringing this to our attention. I’m sorry to hear you’re facing this issue. May I suggest reaching out to our Support Team, as one of our experts may be able to assist you. Alternatively, if you’d like me to raise a support ticket on your behalf, I’m happy to do that as well. Just let me know your preference 👍

JD Wang

Hi Rohan,
Yes, I need your help to raise a support ticket.
(I looked over the “support team” tips, but I didn’t see the support ticket option on my pages.)

 

Rohan V

Thank you for getting back to me, @JD Wang. I have now raised the ticket, and one of my colleagues will reach out to you shortly.