Date Created automation to set Start Date on task or in Custom Item Type

Ideally, when we have a Support Request come in via customer form, the Start Date would be automatically set to the same as the Created Date. There is no automation for this simple thing. We are using a work around asking our customers to select "Today's Date" on the form, which seems a bit ridiculous to ask on a Support Request form.

This could be easily solved with an automation.

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Comments

Elizaveta Bogdanova

Thanks a lot for submitting this feedback @Marta Stanis, it will be shared with the Product team shortly 👍

Joseph Shuffield

Being able to have the start date set to the issue creation date by default (but allowing it to be changed) would be a great help.

Elizaveta Bogdanova

Thanks for sharing your feedback and supporting Marta's suggestion, @Joseph Shuffield! Your feedback is recorded and I'll now pass it on to the team responsible for automation 🙌

Joan Prangnell

I agree this would be a very useful feature. It could be an option in the Request Form "Reschedule" area to set the first task's start date to "today".

Juan Muttoni

Thank you for adding your support for this suggestion @Joan Prangnell!

Brandon Edwards

Going to bump this request. Would be a HUGE help for us.

I am designing an entire multi-national company's control systems and this would help their technical department ( mine ) to measure time to delivery more streamlined for data collection.

For now, I am manually assigning Start Date.

Bernadette Joseph-Lock

This is just what I was looking for! I have developed a Support space for tasks by form submission, and ideally when we change the status of a request from Not Started to In Progress (or any desired status), it would kick off the start date. Even if we could play with automations to set these would be great! Currently no option to do that either.

Juan Muttoni

Hello @Brandon Edwards @Bernadette Joseph-Lock, welcome to the Community! Thank you for adding your support and for sharing your use cases here. I've passed your comments on to our Product Develpment Team 👍

Ronald Hsu

Seems like this is a commonly requested feature, hope that this will be rolled out soon.

Basudha Sakshyarika

Hi @Ronald Hsu! 🙋🏻‍♀️

Thanks for sharing your thoughts, and welcome to the Wrike Community! I'd like to point out that you can explore our "New to Community" forum to discover all the resources we offer. 😊

Rachel Fugate

This would be a huge!!!! help with creating project schedule. Would work great under the automated rules on custom item types.

Sam Pruyn

I agree! Start date and due date automation should be rolled out ASAP

Brant Brisson

This would be very helpful!

Rohan V

Hi everyone 👋

Thank you all for supporting this suggestion. We will now forward your comments to the responsible team. In the meantime, please show your support and add your upvote by clicking on the "👍" button. This will help us update the post's status once it reaches 60 upvotes.

Ashley Fischer

@Marta Stanis I was looking for this functionality this morning and noticed it can now be done through automations.