Current behavior chooses the first status listed under the Active category of Workflow. For us, our Marketing Team has made "New" a "Deferred" category item and would like to have new items use that. However, per the default behavior, that is not possible. Even if we set a rule to automatically change something like "Active" to "New", Active will be listed in the picklist of available statuses and we don't want that as an option.
Our request is that users would have the ability to set whichever workflow status they want as the default for new items.
Another very annoying behavior is that users are unable to move a status to another category. For example, if "On Hold" was set originally as an Active category, we would like to drag it to "Deferred". Instead, we had to create a wholly new status under Deferred and re-assign all the tasks using that old status to the new status.
