I'd like to downgrade to Free

Markus Presser

My trial period has expired and i'd like to proceed with the Free version. How do i downgrade?

Regards,

Markus

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Elizaveta Bogdanova

Hi @Markus Presser, welcome to the Community 🤗

I can see that you've also contacted our Support team about this; they'll get back to you asap 👍

Let me know if you have any other questions!

Shlomi Gadol

Hi Lisa,

I am trying to downgrade my account to free edition and I can't do this according to Wrike description.

Also contact support few times and he didn't contact me

Can you help in this ?

Thanks

Shlomi

Elizaveta Bogdanova

Welcome to the forums @Shlomi Gadol! Apologies for the late reply.

I can see our Support agent has reached out to you about this 👍

Ergün YILDIZ

I also want to downgrade after my free trial.

Why do we have to contact support? Why don't you guys just add an answer here? Why is there not a "Downgrade" button?

Elizaveta Bogdanova

Welcome to the Community @Ergün YILDIZ! No worries, I've already asked our team to contact you about this 👍

Please let me know if there's anything I can help you with.

Ergün YILDIZ

@Elizaveta Bogdanova hey, No one did contact me about this matter.

If you are referring to the "Welcome to wrike community" mail, thats not a "to contact you about this" mail.

The question is quite simple; how can we downgrade to free plan? There is no need to complicate this and start a mail thread with a whole team.

Let me simplify the question; CAN we downgrade to the free plan after our Trial has ended?

Juan Muttoni

Hello @Ergün YILDIZ, I'm sorry to hear you haven't been contacted yet, please accept our apologies for the delay. The assistance of our Support Team is necessary because the available options and procedures depend on your type of plan, among other factors. Our team will reach out to you very soon to assist you with this.

Thank you for your patience and understanding!

Ergün YILDIZ

Still no contact. No free plan.

Elizaveta Bogdanova

Hi @Ergün YILDIZ, I can see that our Support specialist has reached out to you yesterday. Please let me know if you need help with anything else 🙂

Ergün YILDIZ

Hi @Elizaveta Bogdanova ,yes @Anastasiia Popova reached out and helped me to delete the account in order to recreate it with a free plan.

Thank you.

Elizaveta Bogdanova

We're happy to help @Ergün YILDIZ!

ibrahim

I would like to downgrade my plan into the free plan, I do not see any option to do so, plz help downgrade my plan

Rohan V

Hi @ibrahim 👋 Let me raise a Support Ticket for you. Our team will be in touch with you shortly, they will help you with downgrading your current plan.

hi, I would like to request for downgrading my account to free plan, please help.

Basudha Sakshyarika

Hi @JC! I have raised a support ticket. Our team will be in touch soon to help you with your request. Thank you! 👍🏽

Chris Gascon

how do i proceed with the free version

Rohan V

Hi @Chris Gascon, I’ve asked our support team to help with your request, and they’ll be in touch shortly 👍