TL;DR: Wrike AI Agents are now generally available, bringing flexible, natural language–driven automation that can handle multiple actions in one run. You can now deactivate (archive/draft) custom fields to reduce configuration clutter without losing data. The Klaxoon Template Library has been redesigned for easier discovery and a cleaner experience. Plus, the Wrike Community has moved to a new, modern platform where all new discussions and ideas will live going forward.
Feature Updates
AI Agents are out of Labs and are now generally available, bringing flexible, natural language–based automation to your work.
What’s new?
- Configure agents by describing tasks in plain language.
- Agents can perform multiple actions in one run (e.g., rename tasks, post comments with @mentions , update custom fields).
- Context-aware: read descriptions, comments, and fields, including Link-to-Database and Mirror values, and log their reasoning.
Triggers:
- Task changes (created, status, fields, assignee, description, location, dates, duration)
- Date-based (X days before a date or overdue)- Scheduled (daily/weekly)
Actions:
- Post comments (@mentions )- Update custom fields (text, numbers, dropdowns, currency, percentages, link-to-database)
- Change status- Assign/unassign users- Rename tasks
Availability:
Plans: Business, Enterprise, Pinnacle, Apex Â
AI Addendum: Must be signed by account owner Â
Who Can Create: Space Admins Â
Where: In Gen AI–enabled accounts, look for the AI Agents icon in the top-right instead of Automations
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For more information, read our dedicated Help Center article.
- Custom Fields: Archive or Draft Unnecessary Custom Fields 🧹 Â
You can now deactivate custom fields to reduce configuration clutter—without losing any underlying data.
What’s new?
Custom field status control – Use the new status property to turn a custom field On (active) or Off (deactivated). Deactivated fields can serve as archived or draft configurations.
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Cleaner workspace, same data  Â
- When a custom field is deactivated, it becomes read-only on items where it’s already in use.   Â
- The field is no longer discoverable by default in menus, helping reduce noise in day-to-day work.   Â
- No data is deleted: all existing values remain on items where the field was previously applied.
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Admin visibility & control   Â
- Deactivated fields remain visible to admins in their configuration lists, so they can still review, manage, and adjust them.   Â
- A visual note shows who deactivated the field and when, helping maintain governance and traceability.
Reactivation anytime – If you change your mind, you can reactivate the custom field. It will immediately resume normal behavior and appear again in all places where it’s configured to be used.
Usage insights to guide decisions – Existing usage statistics for custom fields help you identify which fields are unused or low-value, so you can confidently decide what to deactivate.
This update helps keep your account organized and focused, while preserving historical data and giving admins full control over configuration lifecycle.
Read our Help Center article for more information.
What’s new? Â
- Redesigned Template Library for smoother browsing and selection. Â
- New categories to filter templates more efficiently
- Personal templates now visible alongside public ones in the Library. Â
- Microsoft Teams bot now shows the same template set as the in-product Library for a consistent experience across surfaces.
Click here to read more about Klaxoon Templates
Community News
As of February 2, 2026, the Wrike Community has officially moved to a modern new home. The previous Community is now in read-only mode, so all new discussions, ideas, and comments are happening on the new platform going forward.
Learn more about the new Community here.
