Request Form: Question Formatting

It would be so amazing if you could change the question type after the question has been created. For example, you would be able to switch the question type from dropdown to checkboxes and change short answer to either paragraph or number. Sometimes I have created a question that was originally a dropdown that I need to change to a checkbox and it would make it so much easier to be able to change the question type rather than having to re-create the question and then drag it back to its original place.

If there was also a way to add questions at any point within the page that would be amazing. It is very frustrating when you want to add a question and you have to go to the bottom of that page to add the question and then drag it to its desired place.

I know that for dropdown questions we can map to a different page based on the selection, but if we could map within that page it would be helpful. Sometimes I want a following question to be available/not available based on their answer, but on the same page as the mapping question. For instance, question A has three answer options. Answer 1 will map question B available, Answer 2 will make question B not available, and Answer 3 will have no conditional mapping.

Also, if we could add conditional follow-up pages to checkbox questions. For instance, if on a checkbox question there are 6 options, the requestor would be able to select multiple options and have the request form map to all of those pages.
Example:

Checkbox Question: Please select all necessary required marketing materials
Option 1: Flyer (page 3)
Option 2: Invitation (page 5)
Option 3: Proposal (page 8)
Option 4: Email (page 9)

If the requestor selected option 1, 3 and 4 the request form would take the requestor to page 3 (flyer) and then to page 8 (proposal) and then to page 9 (email). Page 3 (flyer) also has conditional follow-up formatting via a dropdown question, if the requestor triggers conditional formatting the form would first take the user to the conditional follow-up page linked to page 3 (flyer), and then go to page 8 (proposal) and then page 9 (email).

This last feedback request was difficult to explain, so I am more than happy to provide any necessary clarification! 😊

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Comments

Joshua Balentine

These all sound like wonderful improvements to the Request Forms!

We've been working around the limitations of Wrike's forms compared to what we would be able to build ourselves. One of the big things we struggle with is conditionally asking additional questions. For example, we'd like to require an answer to "If yes, explain" questions when they answered yes to the previous one, but we can't unless we add extra pages into the request which is needlessly complicated and doesn't have good UX.

Dawn Kirby

This would be very useful, We, too, struggle when we have answers such as Other and need the user to add additional detail. Or where you want a batch of questions to be visible or hidden based on answers

Elizaveta Bogdanova

Hi everyone! @Devon Marie, thank you for such detailed suggestions, I think they are really great 🙂 If I understood you correctly, you'd like the following Request Forms enhancements:

1. Change question type after creation

2. Add questions anywhere on the page

3. Mapping to questions

4. Add conditional follow-up pages to checkbox questions

Is that right?

@Joshua & @Dawn, thanks a lot for commenting here!

Our Product team is always interested to hear suggestions to improve Request Forms. I personally use them a lot and love them, but I can see how these suggestions can help and make the process smoother.

Your feedback is passed to the team and I'll pop back here when I hear any news 👍

Elizaveta Bogdanova

Hey guys! I've checked with the Product team, and the suggestions posted here are currently not planned. This doesn't mean they'll never be implemented, but for now they aren't on the roadmap.

It would be great if more members could provide use-cases here for future consideration 🙏

Thanks for posting and commenting! I'll get back here when there are news/updates 👐

Elizaveta Bogdanova

A quick update: the team is now researching the suggestion! 🙂 I'll let you know how it goes.

Permanently deleted user

Hey everyone, just going to jump in for Lisa here!

The team is currently still researching this and will continue to do so for the time being. As soon as there is an update I'll let you know!

Noel Howell

Any Update @hugh?

Elizaveta Bogdanova

Hi everyone! I'm sorry to tell you that after conducting research for this, the team can't currently commit to working on the suggested Request form functionality. I'll continue to pass on your feedback and the vote count to the team. Thank you for sharing your thoughts and feedback with us.