Timespent Column Is Not Visible to Users Having User Type Other than Admin

Hi Team,

All of a sudden no one is able to see the time spent column whoever has the user type other than Admin. Is it something changed in the product or is it something that broke during the release process?

Does anyone else having the same issue?

Best Regards,
Sambit

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Pietro Poli

@Sambit Kumar Behura have you activate it in Access Role settings?

Sambit Kumar Behura

Hi @Pietro Poli
Yup the time entries are enabled for all user roles except the viewers. Below is the screenshot.

Pietro Poli

hi @Sambit Kumar Behura this is strange.
In table view you cannot add it?
Maybe this is a bug.

Sambit Kumar Behura

@Pietro Poli yeah that's what any users whose user role is not admin they are not able to add this field into their table view although they can log time and do all those stuff.

Just curious did you check from your end that your users who are not admins able to view this column?

Pietro Poli

Yes @Sambit Kumar Behura I can see also if I was a regular user (not admin)

Sambit Kumar Behura

Thanks for the confirmation. Let's see why do we have this issue then.

Basudha Sakshyarika

Hi @Sambit Kumar Behura, I see that you’re in touch with our Support team regarding this. Please let us know if you need any additional help. Thanks!