Timetracking Report - Show which 'status / workflow' time was tracked within

We often use timetracking reports to understand how long specific tasks take, and are trying to simplify our task structures by using workflows.

However in doing this, we will not be able to understand how long each part of a task has taken, unless a manual entry comment has been added alongside the time tracked. Is it possible to show within the timetracking, which status or workflow the time has been tracked against? This would be very useful in understand time spent within tasks!

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Permanently deleted user

Hi Lucy! Thank you for this feedback, I haven't heard this suggestion before and I think it's really interesting. I'd love to learn about the statuses your tasks typically go through, and the particular ones you're interested in tracking. It's always useful to learn more about your processes to understand where the need for certain functionality comes from. Looking forward to hearing from you!

Lucy Skelton

Hi Anastasia,

Thanks for getting back to me! I'll use the example of our graphic designers and the way their tasks typically work. So their tasks typically exist as one, for example "Project 1", and this project has several stages of workflow such as; -

'Added'
'Briefing'
'Moodboard'
'Design'
'Client Amends'
'Complete'

Using workflows for our task structure simplifies the management and individual viewing of tasks, so the designers can manage their workload in the 'board' view as opposed to dashboards or my work, which works much better for them visually.

This falls down with timetracking. As a business we need to understand how much time was spent in 'Briefing', and how much time was spent in 'Client Amends', for example, but at the moment we can only understand time as a whole across the task, not within the workflow statuses.

Does that make sense? Thank you for your help!

Permanently deleted user

Lucy, thank you for taking the time to write that up! That definitely makes sense and I can see how that could help with reporting and planning for future Projects. I really appreciate this insight!

Vassilis Klonis

What Lucy describes applies to part of my team as well. Especially for the 'in progress' status. So imagine that as soon as someone starts working on an 'active' task, we switch the status to 'in progress'. Later on and when switching to another task, we switch it back to active or even to 'completed' if it is done.

Now, it would be great if wrike could automatically track how long this task stayed as 'in progress' status. This would mean almost automatic time tracking for some of us, since most of our work tasks are in wrike already. Of course this goes side by side with an appropriate report.

It would be great if you could consider this or a similar feature request.

Vassilis Klonis

Any updates on this? Are there any plans for this to be introduced? thanks in advance.

Elizabeth Bayer

I came in looking for the exact same thing.

Caitlin Beaty

I have been hoping for this from day 1 since we started with Wrike.

The only workaround I see for this would be time tracking, but then you are relying on all staff to accurately track their time (some of which, in our company, are not required to do so).

We really only need to see this in number of days, or even just the date that the status was updated. Then I could export to excel and run a formula to see the difference.

Elizaveta Bogdanova

Thank you for sharing some detail on how you're doing this now and your feedback @Caitlin WFH 12.29 - 1.2!

I don't have an update for you at the moment, but I'm passing on your continued feedback here.

Andreas Hennen

I was looking for a way to explore the status change date as well. I am reporting weekly on the overview of all projects and how many have been closed in a given week. We use the existing date structure as follows:

- Start Date: Begin of Project

- Finish Date: Due Date for Project

- Completed Date: Actual date the project was completed [custom field]

What I am running into with my weekly change updates is that team members sometimes are unable to fully document the project in Wrike in the same week it is completed. So I would want to be able to use the status change to completed as filter for my weekly report.

Elizaveta Bogdanova

Thank you for providing detailed feedback here and supporting this suggestion @Andreas Hennen! We don't have an update currently; we'll let you know if anything changes in the future 👍

Jennette Warner

Any updates on this? I'm epecially interested in using wrike as a ticketing system and this data on individual taks/tickets would be useful

Juan Muttoni

Hello @Jennette Warner, thank you for bumping this thread! At the moment we don't have updates on the original post, but please feel free to share more details about your case so we can think of a possible solution for you 🙂

You can check this post to learn more about how to use Wrike as a ticketing system and also we can share your case with your Customer Success Manager to help you with this.

Looking forward to hearing back from you!

Caitlin Beaty

Hello,

Has there been any updates on this post? It is now at 62 votes.

Elizaveta Bogdanova

Hey @Caitlin WFH 12.29 - 1.2, thank you for flagging! I've asked our Product team to provide an update; I'll be back with you as soon as I hear from them 👍

Elizaveta Bogdanova

Hi again folks, we've checked with the team and for now there are no active plans to work on this feature, so the status here is Backburner. Thank you for your feedback here, we continue sending it to the respective team.

Raimund Dienst

Hi,

upvoted for this. In the meantime I'm using WRIKE Analyze Board with "Project Status Change History Date". Unfortunately this reports any and not only the last change. Using a formula with DDIFF(Now(Date),(Date)) gives us a straight number.

Rohan V

Hi @Raimund Dienst, thank you for adding your upvote and for explaining how you are using Wrike Analyze Board for this use case. We really appreciate you sharing this with the Community members 👍