I have a project approval set up, where if approved the project status should change to Prioritization.
Once a request is approved, the team is required to select the request prioritization, so in the workflow I added the requirement that the prioritization field be filled in when using this Prioritization status.
When manually changing to this Prioritization status, the pop up to select the value for the custom field works just as it should - I get a pop up box to make the selection. However when I tested the flow using the approval response changing the status field to Prioritization, nothing happens. The project status does not change at all now.
My question is, why wouldn't the approval response still trigger the status change, and have the same pop up box to fill in the custom field as it does when manually changing to the field? Why does the system just ignore everything?