Automated Finishing for Guest Reviews

I'd love for guest reviews to automatically finish once all stakeholders have provided a decision, the same way that reviews do with internal users. It would be so nice to set the "if changes required" change status to "_____" and "if approved" change status to "_____".

Guest reviews right now are quite manual and it would be great if we could apply the same automation to guest reviews that we have with internal Wrike reviews.

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Comments

Scott McIvor

This would be very useful for us too!

Anders Kilbrandt

Yes, bring this please!

Elizaveta Bogdanova

Hi @Morgan Galbraith, @Scott McIvor, welcome to the Community, and thank you for sharing your feedback here! 🤗

Hey @Anders Kilbrandt, thanks for supporting here! 😊

I'm passing on your feedback to the Product team 👍

Brittney Henry

I agree! This would be very helpful. I also would love to have some additional notifications besides an inbox notification, specifically if the review is not approved.

Elizaveta Bogdanova

Thank you for adding your support for this Product suggestion @Brittney Henry 🙌 Please make sure to upvote the original post above if you haven't yet - the number of votes helps the team understand how popular the idea is 👍

Michelle Sheppard

I need this too! We are struggling to keep track of guest review statuses because there is no real notification or automation options attached to it.

Cansu Yetisgin

Hi @Michelle Sheppard! Thank you for chiming in here and for adding your support🙌🏼

Kelsey Smith

Has there been any update on this? This would be super helpful!

We are trying to use a workaround automation of "When status doesn't change from "At Client for Approval" (in 1 day) and guest review is finished → change status to "Guest Review Complete", notify followers to change status"... but even that isn't behaving as intended.

Has anyone else found a decent solution? Or can explain why this condition (Guest Review: Finished) isn't working properly?

Elizaveta Bogdanova

Hi @Kelsey Smith, thank you for reaching out!

We don't have updates at the moment; I'd be happy to raise a Support ticket for you to research the behaviour of the automation, please let me know!

Lauren Weninger

Our team is currently struggling with this issue as we send out a lot of guest reviews and managing them is a messy, manual task. Hoping to see this in the future.

Chris Speth

This would be a wonderful thing! I hope this is on a priority list.

Letizia Washington

This would be great, make things more streamlined.

Mark Plyler

Game changer! Yes please!

KaCee Fischer

This would be incredibly helpful!

Amanda Phares

Agree - this would be so helpful!

Deborah Rock

Yes please! This would be very helpful all around!

Jennifer Gladbach

Yes please. It would also be helpful if there are multiple emails on the original request if all emails received the notification when one marks or makes changes or hits approved.

Elizaveta Bogdanova

Welcome to the Community, folks 👋 Thank you for bumping this thread and sharing your feedback, I'll now pass you interest to our Product team 👍 Please upvote the original post above too if you haven't yet.

And let me know if you need help with anything else!

Emily Groth

Was just coming here to write this but glad to see so many are having the same trouble. We have not found any great "workaround" with statuses or automations. As a PM, it's cumbersome and inefficient to tell my team they should be checking each to see which guest reviewers have made decisions on their proofs. Some are going so far as to tracking their guest reviews out of Wrike to ensure nothing gets missed or lost.

Long story made long, this would be a GREAT feature to have.

Rohan V

Hi @Emily Groth 👋 thank you for supporting this suggestion and for sharing your detailed feedback and use case! We understand how valuable this feature would be, and we’ll be sure to update you if there are any developments in the coming months 👍