Duplicate Custom Item Types

Can CITs be duplicated with just a click?

I would like the ability to use an existing CIT as the starting point for a new CIT so the fields are the same. I just need a new name/symbol for different task types, but I want the selected custom fields & layout to be the same.

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On hold

Status: On hold

Comments

Russell Sprague

This would be great, and also the ability to change between Account and Space level access.

Alison O'Donnell

This gets my vote. It would be great to be able to use an existing CIT as the starting point for a new CIT so the fields are the same. It would save so much time, and avoid any missed custom fields.

Priscila Ferreira

I agree...this is extremely necessary to save us time...

Justin Clark

Yes, yes, yes!!!!!! Exactly what I'm struggling with at the moment!

Elizaveta Bogdanova

Thanks a lot for the feedback here, folks, I've let our team know about it 🙌

Kyle Martin

This would be very helpful!

Tripti Ninan

This would be incredibly helpful! I guess that means this is not possible at this time then

Elizaveta Bogdanova

Hey @Tripti Ninan, you're right, it's not at the moment. We'll let you know when we have updates!

Everyone, please don't forget to upvote the main post at the top of this page 👍

Nikki Richardson

+1 Upvote!

I agree with this suggestion. Having the ability to duplicate would be a great feature. I'm spending a lot of time creating new items types that would only need a few quick edits if this feature were available.

Rohan V

Thank you for upvoting this suggestion, @Nikki Richardson! We'll keep you informed if there are any new updates.

Mark Elliott

I have upvoted this too. I have recently started using a hack I found elsewhere in this community that enables hiding of unnecessary custom fields by adding them to the item type view and then hiding them. We have a lot of custom fields so having to do this manually every time we create a new custom item type is laborious and time-consuming. If we could simply duplicate a custom item type from one where this hack had already been applied that would be perfect.Is it on the team's radar or does it need a lot more upvotes?

Ebony Pierce

This is a must have!

Lee Toole

+1 upvote - again!

Still needing this!

Rohan V

Hi Everyone 👋 Thanks for sharing your feedback and for the upvotes!

Right now, this suggestion is below the 60 upvote mark. Once it gets 60 upvotes, we will be able to assign a relevant status to it after consulting with our Product Team. Nonetheless, we are ensuring all the comments are forwarded to the responsible team to look into. If there's any update in the coming months regarding this suggestion, I'll be sure to post it here.

Mat Ward

Another upvote for this highly useful suggestion.

Christopher Parker

Another upvote here. I have several CITs with very similar fields/settings, this would save me time in setting them up and ensuring a consistent layout without having to toggle back and forth for comparison.

Robert Bianchi

Custom item types can truly unlock powerful automations and thus I found myself here... Duplicate custom item types, would remove a lot of duplicative work, when I want to make small standardization changes for different production types. Please make this happen! 🙏

Chip Linthicum Jr

I support this as well. I would also request the ability to duplicate a custom item type from a standard space to a locked space and from lone locked space to another.

Owen Palmer

Please! I feel like thats an easy lift. I can duplicate (and then tweak) intake forms. I want to duplicate (and then tweak) CITs to match.

Rohan V

Thank you, everyone, for supporting and upvoting Laura’s suggestion 🙏 We’ll consult with the Product Team and let you know once we have an update.

Oliver A. Gubler

Hej @Rohan V
Any news about the status?
Custom Items get increasingly important as they are very powerfull for automation, reporting, and building meaningful dashboards.
Thanks also to @Mark Elliott for the hack to hide custom fields.

Rohan V

Hi @Oliver A. Gubler 👋

Thanks for checking in and for providing your feedback 🙏 Our team is currently researching this suggestion, and we’ll share updates as they become available.

Meredith Selden

This would be a huge time saver for our team when creating versions based on an existing one - please prioritize this feature.

Leigh KELSEY

+1 that this would save a lot of time!

Regina Peavler

I am surprised there is not already the capability to duplicate a CIT. This feature would save a lot of time and enable me to make improvements to our system much more quickly!

Rohan V

Thanks for voicing your support, @Regina Peavler. We’ll keep you in the loop if there are any further updates 👍

Sarah Barker

Upvoting this feature :)