[From Wrike] Transition to Custom Views 📌

Hi Community 👋

Today, we’d like to share some exciting news in relation to Wrike Views.

You may remember that some time ago, we asked you how you’re currently using Wrike Views and what enhancements you’re looking forward to. Our team’s research wasn’t limited to the Community, but we’d like to thank everyone for participating in that discussion 💚

Since then, our team has started introducing updates to Wrike Views, notably the ability to copy views from another location, which was a popular suggestion in the Community. We’ve also shared with you that more enhancements are on the way (you can read this post for more info). We’re looking forward to upcoming releases and we’ll let you know as soon as the new functionality is available 🔥

You may have noticed that the new features are introduced for Custom Views only, and there’s a reason for that. After our research, our team decided that it would be much more beneficial to continue building new functionality for Custom Views, as they allow more room for enhancement and customization.

That’s why today, we’d like to announce that we will be consolidating our view offerings to provide a more powerful user experience and eliminate redundancy. This means that Classic Views will be gradually phased out later this year. By the end of Q3 2024, Custom Views will become the default upon project & folder creation.

All existing Classic Views will automatically convert to Custom Views by the end of 2024, and we will simplify the terminology to just Views in the product.

Why Is This Change Beneficial?

Custom Views offer several advantages:

The ability to preserve your configurations under a custom name.
Unlimited views per folder/project.
The option to keep views private or public.

New Features:

Resource, Timelog, and Stream Views: These are now available as Custom Views, allowing multiple Resource views per project.

Enhanced Copy Functionality:

Copy views from another location - released ✅

Copy views to specific locations from the viewed project or folder - coming soon 🔥

Copy views to all direct children (top-level subprojects and subfolders) - coming soon 🔥

In a Nutshell, What Exactly is Going to Change?

Unified Views:

We're merging 'Classic' and 'Custom' views into just 'Views'. New projects and folders will use custom views by default.

Project and Subproject Creation:

Projects will now start with a custom table view with standard columns or a view specified in the project/folder creation dialog. No more inheriting view settings from parent projects; but you can copy views if needed.

View Selector:

Simplified into a single list without 'classic' or 'custom' labels.

Copying Views:

You can now copy views between projects and folders.

Filters:

Filters will be consistent for all users visiting the view.

Availability of Views:

Timelog, Resource, and Stream views are available as custom views.

Templates and Existing Content:

New content and templates will use custom views. Existing classic views will be converted to custom views or remain unchanged.

How Will The Phasing Out Happen?

We will automatically convert all Classic Views to Custom Views by the end of 2024, ensuring no data is lost. However, if you prefer, you can start converting your Classic Views to Custom Views now by simply duplicating them (duplicates are custom by default).

We are very excited to introduce an enhanced, intuitive, and customizable view system that will simplify your workspace and eliminate redundancy. By the end of 2024, Classic Views will be fully transitioned to Custom Views, making way for a more powerful Views feature with additional capabilities such as the ability to copy views between projects & folders.

Enjoy faster performance, easier scalability, and a consistent user experience throughout. This optimization is designed to boost your productivity and streamline project organization.

Thank you for your continued support! Let us know below if you have any questions 🗣️

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Comments

Kelsey Rudolph

Will this affect the availability of "list view" at this time as well?

Florian Gascho

I am curious too,

Listview is still our most used view.

We would very much not like to see it go away...

Elizaveta Bogdanova

Hey folks, thanks for your comments!

Although List view is planned for sunset in the coming months, this info above is not about it, but is on classic vs custom views.

I'll let our team know your feedback on List view 👍

Ellen Nunes

What the heck? The list view is no longer appearing, and the prompts about 'create a new view' are NOT helpful. Once again, Wrike is fixing things that aren't broken and adding confusion to an already challenging interface.

Ajay Ruia

Our organization also uses list view extensively, taking this view away, will surely have us considering moving from Wright. In the recent past, there have been too many changes which have actually been counterproductive.

Kari Knitt

Please do not get rid of list view - it is our most used view & what our people use the most on a daily basis!

Ken Hayes

Throwing my hat in the ring for list view. HUGE OCM if list view goes away. I've fallen in love with table view, but I have to drag 600+ other users along and they are primarily using list view. Ouch.

Florian Gascho

I strongly agree that List view is still a huge beneficial factor for us.

Besides the tableview has huge perfomance issues for us in most locations...

Alexandra Torres

Our enterprise benefits from the list view as well.

Elizaveta Bogdanova

Hi everyone! We appreciate your continued feedback about List view vs Table view, even though this particular thread is about Custom views vs Classic ones.
Please rest assured our team is aware that there's a number of customers who still prefer the List view and they carefully gather all feedback to continue adding enhancements to the Table view. Thank you for letting us know what you think 🙌

Holly Schneider

How do I set every project to view active tasks only? It's redundant and a waste of time to view tasks that are already completed. Any instructions I've been sent or have come across are unclear as to how to do this across Wrike. Thank you for any assistance!

Pierre Deschamps

Hi @Holly Schneider,

When applying a filter to a view, you can filter by Task\Status\All active. That will filter out all other status and only show active tasks. You can then either save and copy that view to other projects/folders, or save that filter as a "Filter Preset" and apply that preset to other views//projects/folders. Hope this helps.

Holly Schneider

Thank you. I do not know how to do a filter preset, that is my issue. Can you please walk me through the steps and screens on how to do that?

It used to default to active tasks only, which makes so much more sense. Now I have to change that filter on every project, which is a waste of time. Please don't change what isn't broken! ; )

Rohan V

Hi @Holly Schneider 👋

Here’s a detailed Help Center article on filter presets, which includes step-by-step instructions and screenshots on how to create one. Please let me know if you find this useful. If you need any further assistance, I can raise a ticket on your behalf, and one of our support team members will assist you. Thanks!

@Pierre Deschamps, thank you for stepping in and helping!

Ellen Nunes

In Sept 2024 Wrike bungled a change relating to this. The default List view was removed from hundreds of locations, with no way to tell which locations were impacted. They advised the default List view was being retired and I should create a new "custom" list view, then manually copy that everywhere. Note, there is no way to make global changes to a custom view and have it apply everywhere you copied or used that custom view. Many hours of manual effort later we were functional again.

NOTE: The list view is essential for many customers, read this thread and others. For one thing, it provides the navigation missing from the left panel. I'll never understand why the left panel can't also show the tasks under the projects and folders, but that's a different convo....

TODAY I find Wrike completely modified MY CUSTOM LIST VIEW everywhere, so it now looks like a Table view. How am I supposed to fix this latest mess??

Elizaveta Bogdanova

Hi @Ellen Nunes, apologies for not getting back to you sooner!
Is there anything that I can help you, or would you like me to raise a ticket for you if there's a particular challenge you're facing?

Ellen Nunes

Bring back List View or create that functionality in the left-most column (the ability to navigate and drag/drop tasks within folders & projects). Hire a new product owner who understands the product.

Florian Gascho

@Elizaveta Bogdanova I'm afraid I have to tag in with Ellen on this. The new "List View"-esc Tableview has not been very helpful. We received a huge backlash from our userbase too. Quite frankly, it is not good for us. I wouldn't go as far as saying you would need to hire a new product owner, but I do understand the sentiment. The Reason of Listview being "old" technology hasn't really been much of a deal changer for our users either. I personally still struggle to find my way around the new "List View"-esc Tableview. To many Wrikers I feel like bring back the same Listview in new technology would help a lot. Especially for our non PowerUsers who just use it as is. (No need to see multiple customfields,...)

Ajay Ruia

So I reached out to wrike leadership via linkedin, and my account manager arranged a call with wrike product team. This was back in April. Below are excerpts from an ai summary of the call for your perusal, but in a nutshell there was not attempt to even consider keeping the list view, they just flat out refused to consider it. I also pointed out other things, but again wasn't happy with their responses.

Hi everyone—after sitting through a deep-dive with Wrike’s product leads, I wanted to share a few concrete examples that illustrate why many of us feel our long-standing feedback is being sidelined:

“You cannot make a configuration of the product that is unique and optimized to every single user.”
When pressed on restoring our familiar list view, the team flatly refused, saying it’s impossible to cater to individual customer preferences .
Resource constraints as justification for dropping list view:
“We don’t have that many resources to support similar but not exactly similar views… we’re investing everything in the table view,” they explained—essentially forcing everyone onto the new UI before it had feature parity .
Metrics > real user need:
They admitted they only track adoption and performance metrics for new accounts, claiming “80% of customers who never had list view are already benefitting” and dismissing veteran users who do rely on it .
Advanced vs. basic users as an excuse to hide features:
To defend removing quick-access buttons (search, priorities, email-follow links), they claimed most users are “not mature enough” for advanced features and so these must be tucked away—but offer no toggle to re-expose them for power users .
“We have a panel of users,” but no transparency:
When we suggested creating a champion-user advisory group, they said one already exists—yet despite our 12+ years on the platform, none of our specific pain points were flagged or prioritized before the forced switch .
False reassurance masked as “active listening”:
They promised to “close gaps every week” in table view, yet couldn’t even ship basic filter presets before deprecating the old view. This feels like post-hoc dressing rather than genuine responsiveness .

I know I’m not alone here—if you’ve experienced wasted clicks, lost presets, or disappearing workflows since list view was sunset, please share your story below. Maybe together we can get Wrike to truly listen to their most experienced users before bulldozing ahead with half-baked “improvements.”