Inbox Notifications Timeframe

Hi,

I understand that notifications in the Inbox are removed from both Inbox and Archive after 4 weeks. Is this new, or has this always been the case? Is there a way to create a filter so that notifications can remain for longer than 4 weeks? Or so that old notifications may remain visible in the archive? I sometimes want to refer to these, and it is tough that they are gone after 4 weeks.

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Comments

Cansu Yetisgin

Hi @Katherine Olson, welcome to the Community, and thank you for posting!

It has always been the case, that the inbox notifications are removed after 4 weeks, to avoid clutter. It is not possible to readjust the time limit. I'd recommend "starring" the tasks you'd like to keep coming back to and have easy access to. I'll pass on your feedback to our Product team👍🏼

Iline Steyaert

Hi All,

I need this too. Right now, you have no way of tracking what happened when you are away for a longer period of time. A longer holiday, sick leave, maternity leave, etc. takes more than 4 weeks! The effect of not being able to keep your inbox is that people are using email again!!! This is so counter productive so you should really consider this I think.

Thanks!

Cansu Yetisgin

Thank you for sharing your feedback here @Iline Steyaert🙌🏼

Jon Owens

This is very frustrating. Things should remain in my Inbox until I decide they are good to go and I archive them. Should not be determined by someone who is unfamiliar with the way I work.

Elizaveta Bogdanova

Hi @Jon Owens, welcome to the forums and thanks for bumping this older thread!

Would it help to star certain tasks or projects to find them easily later?

Gert Coetzee

I echo this. I just came back from a sabbatical break and this is causing chaos. There are many scenarios as mentioned by previous posters where this is not ideal. Starring tasks is obviously not the answer for many of these scenarios.

Maeve O'Hara

This is not ideal for many reasons — the inbox is extremely helpful and I rely on it to do my work; needing to go back in history beyond 4 weeks is essential. Starring tasks is not a useful workaround.

Juan Muttoni

Hello @Gert Coetzee and @Maeve O'Hara, welcome to the Community! Thank you for adding your support for this suggestion, I've shared your comments with our Product Team ✅

Allow me to mention that you can check our New to Community forum to discover all the resources you can find in our Community 🙂

Barbara Decker

I agree. It should be up to me how long things remain in inbox and how long my sent notifications are available for my review. The suggestions offered do not help.

Basudha Sakshyarika

Thank you for the feedback, @Barbara Decker, and welcome to the Community. I have shared your comment with the Product team. 👍🏽