Dates in tasks has been ruined

The latest update has ruined project dates. When I click the end date, because I want to provide a new deadline for a task, it automatically changes the start date, and you can't avoid this. this is very annoying because I want to keep the original start date for project history, just changing the end date. But the new settings make that nearly impossible.

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Delaney Murtaugh

I have been having the same issue as well. Trying to add updated dates in is a confusing process of clicking around in the calendar multiple times. It does not even work to click in the "due date" box and just change the due date as the start date moves as well. Please update this!

Alexandra Torres

Thanks for posting this @Phillip Kobernick —I’ve also noticed the date picker in Wrike feels a bit more finicky lately, especially when trying to reschedule tasks. It’s not always clear if changes are sticking or if something in the background is overriding them.

Curious if either you or @Delaney Murtaugh has submitted a support ticket on this? I’m considering doing the same, but wanted to check if there’s already one open that we could reference or add to. Appreciate any insight!

Elizaveta Bogdanova

Hi folks! Thanks a lot for sharing your experience with the date picker - I've shared it with the responsible team now 👍

Beau Roberts

Hi @Phillip Kobernick @Delaney Murtaugh @Alexandra Torres! I'm Beau from the Design System team at Wrike. Thanks so much for sharing your recent struggles with the latest version of our date picker.

Today we released a fix for the specific issue Phillip reported about updating due dates. You should now be able to click on the due date field and any clicks on the calendar will update the due date value only – it won't reset the start date.

We've gotten other feedback about how we can improve the usability of the date picker which we plan to address before the end of the year. @Alexandra Torres if you happen to have a screen recording that illustrates the finicky behavior of dates, it would be super helpful!

Thanks again for taking the time to let us know your frustrations, and keep 'em coming!

Florian Kislich

Hi Beau Roberts,

thanks for your insight information. I also noticed a change in the behaviour of the date picker, as it doesn't select the next fiel (due date) automatically after setting a start date, as it was before. In general I'd appriciate a hint in the weekly release notes, if small changes like this are planned, and an explanation of the intention and the changed behaviour.

Florian

Florian Kislich

Btw your profile doesn't show any Wrike Team membership?

Alexandra Torres

Hi @Beau Roberts, when selecting the date picker to extend the due date of a task, both the start and due date change to the selected extended date. I have a recording of this behavior, and will open a support ticket, as I can't seem to attach the recording here.

Beau Roberts

Thanks @Alexandra Torres! I'll pass this on to the team and be on the lookout for your support ticket.

Beau Roberts

Hi @Florian Kislich! Thanks for the bug and feedback. Can I confirm that the bug you are experiencing is the one illustrated in the gif below? The incorrect behavior is in Item View, and the correct behavior is in Table View. We are in the middle of a technology transition, which explains why there are different behaviors in each place – they're actually different implementations.

Unfortunately we've introduced a number of regressions during our transition to the newer date picker implementation. These changes weren't intentional. We thought that we had exhaustive testing in place to ensure we didn't break interactions like these, but it seems we missed some critical ones. Please know that we've learned a lot in this process and will do our best to avoid these types of errors in the future.

And thanks for letting me know I'm missing Wrike indication on my profile. I spoke with our Help Center team and it seems this requires a certain level of access that I don't have.

Florian Kislich

Hi Beau Roberts,

well, I was referring to the behaviour when setting the due date for the first time (if no due date is set). Prior to the latest update you could just select the start date with the first click, and with the second click the due date. So if I wanted to set a one day duretion, I always had to click twice on one date. Now this has changed, in item view as in table view. I'ts not a bug for me, just an unexpected behaviour.

Florian

Luke (CAT) Smith

I came to share the same information that Florian shared. For the last several weeks I've noticed the same thing when setting dates for a new task. I do a lot of 1 day tasks and it used to be simple to be able to click "Today" under the start date field and it would automatically move over to the due date field and I'd click on "Tomorrow". Now however I have to click on "Today", then select the due date field and then choose "Tomorrow" under that. It's a minor adjustment, but I definitely appreciated the efficiency of it moving automatically for us prior.

Beau Roberts

Thanks @Florian Kislich for clarifying and @Luke (CAT) Smith for the +1. I'll pass the feedback on to the team and see if we can restore the previous UX. I don't believe the change was intentional.

Jason Pontius

My biggest complaint is that the calendar grid doesn't move to the due date if editing the due date. Many of our tasks are long, not just a few days or weeks, but months. The date grid stays on the starting date and does not automatically scroll up to show the due date if I manually enter the due date or am otherwise in the due date field to edit it. This makes the calendar grid useless for setting due dates because I can't see it anyway. And I can't know if the date I'm entering manually is a weekday, weekend, etc. since I have no visual of it on the calendar.

I know I can use the ">" to click, click, click forward 6 months but that's a pain. When I move from start date to due date, the calendar should move with me and show me the end instead of just sitting on the start date.

Beau Roberts

Thanks for the feedback @Jason Pontius. We're taking note of these UX struggles and planning to focus on them in the next couple of months. I've added this one to the list! If you've got more, please let us know.

Michael Kelley

@Beau Roberts Thank you for these updates. They are appreciated.

Can Wrike please consider posting a consolidated list of known bugs that we can reference. I ran across these calendar issues weeks ago. Our account management team isn't even aware of the problems. Unfortunately, we have not had free time to research this and only responding now because this thread showed up in my inbox. But alas, the calendar is magically working again!

A bug report would be helpful for all of us. It will save us time trying to track down these threads and our companies opening multiple tickets for an issue that is known and being worked one.

A page with the following details, or something similar would be appreciated.

Ideally, Wrike's updates will go through a comprehensive QA review so our users do not have to experience these issues.