Close trial account

Sarah Payne

I opened a trial account, but now need to close it in order to be set up properly under my company's account.

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Permanently deleted user

Hi @Sarah Payne, and welcome to the Community!

To close your account, follow these steps;

Click your profile picture in the upper right-hand corner of the Wrike Workspace.
Select "Settings" from the dropdown.
Click "Settings" in the left panel.
Scroll down to the "Delete account" section.
Click "Delete my account".

Make sure you save any data that you'll need for your company's Wrike account before deletion, as all of this data will be lost otherwise.

If you need anything else, let me know! I'd be happy to help.

Yassin Abbadi

I want my wrike subscription cancelled. I have a week left before my trial period ends but I do want to cancel my subscription

Cansu Yetisgin

Hi @Yassin Abbadi, I've raised a Support ticket for you, my colleagues will be in touch shortly👍🏼

Tran Phan Nhat Hang

I opened a trial account, but now need to close it in order to be set up properly under my company's account.

Juan Muttoni

Hello @Tran Phan Nhat Hang, welcome to the Community! Thank you for bringing your case to us, I have opened a ticket with our Support Team so you can be assisted with this. You will be contacted shortly 👍

S B

Can't delete my trial account. The subscription window does not allow that. Very bad design.

Elizaveta Bogdanova

Hi @S B, welcome to the forums! I've now asked our Support team to help you with this - they will reach out to you shortly 👍

Please let me know if I can help you with anything else!

Marcus

I opened a trial account, but now need to close it in order to be set up properly under my company's account.

Elizaveta Bogdanova

Hi @Marcus, welcome to Wrike forums 👋 I can see you've discussed this with our Support team 🙂

Please let me know if there's anything else we can help you with!

Nathan Blows

Hello,

I opened a trial account but need to cancel it because the company I work for has an enterprise version for which I can't get notifications.

I don't see a cancel or delete option under any of my profile settings.

Juan Muttoni

Hi @Nathan Blows, I can see that our Support Team has been able to assist you 👍

If you have any other questions, please don't hesitate 🙂

build build

Hello,

I opened a trial account but need to cancel it because the company I work for has an enterprise version.

I don't see a cancel or delete option under any of my profile settings.

Elizaveta Bogdanova

Hi there 👋 I've asked our Support team to help with that 👍

Albert

I need to cancel my trial

Please go ahead and cancel it

Rohan V

Hi @Albert 👋, Sure! I will inform our Support Team to close your trial account 👍

Gillian MacQuarrie

I opened a trial account, it has expired. I need to delete it in order for my company to add me to the enterprise version. I'm not able to access the settings tab on the account.

Basudha Sakshyarika

Hey Gillian!

Thanks for reaching out. I've created a ticket for your request with our support team, and they will assist you further with this. 🤝

Ana Useche

I opened a trial account, but now need to close it in order to be set up properly under my company's account.

Rohan V

Hi @Ana Useche, I've initiated a support ticket for you. One of our team members will be in touch shortly to help you with closing your account. Thanks!

Anna Csontos

Hi! Can't delete my trial account. The subscription window does not allow that. Please help, thank you!

Basudha Sakshyarika

Hello @Anna Csontos, I am forwarding this to our support team. One of our team members will be in touch with you soon. Thank you!