Issues with multiple google accounts when linking google files

I have noticed that when I link a google folder to a wrike task it asks me which of my two google accounts I wish to access the google drive from. I select my work one, but once the file is linked it seemd to default access to my personal account meaning I am asked for file sharing permissions for work documents, which should not be the case. Is this a bug when a Wrike user has multiple google accounts?

Other colleagues are experiencing the same

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Permanently deleted user

Hi @Kate Tenney,

I can see that our Product team was in contact with you about this experience. If you need any further assistance, be sure to let me know!

Oliver Palan

I am having the same issue. Please post the solution...

Elizaveta Bogdanova

Hi @Oliver Palan! I'm sorry to hear you're having this issue! My colleagues will get back to you about this ASAP 👍

Trevor Vaughan

Any update on this issue? I have the same problem. Linked files keep trying to open with my personal gmail instead of my work account.

Elizaveta Bogdanova

Hi @Trevor Vaughan, welcome to the Community 👋 I can see our Support team has contacted you about this already 👍 Please let us know if we can help you with anything else!

Trevor Vaughan

Hi Lisa, yes Darina reached out to me. I understand it is a browser side issue, not Wrike. However, the solution that was suggested to me does not work on Opera. Perhaps it does on Chrome. Regardless, thanks for following up.

Terese Walsh

Hi there - having the same issue as others here. Is there a help article or someone who can reach out?

Elizaveta Bogdanova

Hey @Terese Walsh, I've asked my colleague from our Support team to reach out to you about this, and they now have. Any other questions, please let me know, I'll be happy to help 🤗

Jim Reische

Hi. I'm having this same issue: When I try to open a linked Google Doc from within a Wrike project or task, it always defaults to using my personal Google account. But I want it to always use my work account.

Is there a solution you can post here? If not, can a Support team member please contact me to help? Thanks!

Rohan V

Hey @Jim Reische 👋 Welcome to the community! Thanks for bringing this to our attention. I'll raise a Support Ticket for you, and one of our team members will be in touch with you shortly 👍

Claire OWEN-SCHUBNELL

Hello @Elizaveta Bogdanova and @Rohan V - several of my team members are encountering the same issue. Can someone from the Support team contact me with the assistance they provided for the other users above?

Rohan V

Hi @Claire OWEN-SCHUBNELL, thanks for reaching out. I have raised a support ticket on your behalf, and one of our support team members will get back to you shortly to assist you further.

Michael Grove

Has this problem ever been solved I am having the same issue each time I open up a google file