Wrike & Workato

Hi everyone!

I am working on an integration recipe in Workato through which I want to add a comment and mentioning specific user when the task status changes. My problem is that don't know how to write a comment in Workato that triggers @NAME in Wrike comment. I have already tried the formatting below:

Hey <@user_ID>, can you please review this?
<a class="stream-user-id" rel="zwXnPb8zrV6l">@User Name</a> hey !

I would highly appreciate it if someone can help on this.

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Pietro Poli

Hi @Nojan Moniri,
you have to populate both values in rel= "" and @User Name.

I'll show you an example in one of my recipes

Of course the value zwXnPb8zrV6l is the user ID, one of mine is: KX7XP4PT that you can retrieve from the List User call in Workato.

Than @User Name you can add firstname and / or lastname or whatevere you want, like "Hey"
here another my comment

<a class="stream-user-id avatar" rel="UserIDStep 1">😬</a>

Let me know if you need something else

Nojan Moniri

Pietro!

Thank you very much for your help and useful information you shared with me on this.

By looking at your comment field values, I realized that I can make a lookup list for all users with their name and IDs. I can get the ID of user I want from my step 1 which is a custom field, and find the associated name with that ID from my lookup table and mention the name I want in the comments.

However, I have a tiny issue now.

This seems an infinite loop and the name keeps being mentioned in the comment. I apricate it if you have any ideas to fix this?