Task Status API

Since 2016, new accounts are using "New, In Progress, Completed, On Hold and Cancelled" Task statuses.

Still through the API it is only possible to make use of the older "Active, Completed, Deferred and Cancelled" statuses.
I guess you could change the workflow status via a PUT request to the /workflows/ URL and query "customStatus", but for that you would need a Business account, else you get 403 errors.

So that means that there is at the moment no possibility to use the "In Progress" status via API, since using the "Active" status, puts everything back in "New".

These are default task statuses, so it is strange that they are being considered as "custom".

So unless I'm completely missing out on something here, could you please fix this anomaly since the default tasks are not fully usable at the moment via API?

A temporary solution where "In Progress" could be mimicked (maybe by tricking the system by setting 2 or more other parameters as well?) would be most welcome.

Thanks!

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Permanently deleted user

Hey @Sammy Rasmond, and welcome to the Community!

I've raised a Support ticket for you here, someone should be in contact with you soon. If you need anything else, be sure to let me know.

Howard Seay

It would be very helpful if Wrike support would post solutions that evolved out of the Support tickets here.

GTL Engineering

I've got the same issue. I have created a custom status to use as a flag for integrations and I can't seem to modify the 'customStatusId' parameter?

Is there a list somewhere of which parameters can be modified?

Thanks!

GTL Engineering

I got a response from Support:

One: the documentation expands when you click on the action you are interested in and I (duh) didn't click on it.

Two: The parameter is 'customStatus' without the ID

Sorted. Hooray!

Elizaveta Bogdanova

Thank you for sharing @GTL Engineering! 🙂

Elaine McDonagh

Hi @Howard Seay, thanks for the feedback on this.

This is something we are doing wherever possible. If there's something specific you'd like assistance with, please do let us know and we'll be happy to help.

Howard Seay

Thank you @Elaine McDonagh , I was looking for a way to GET tasks by the CustomStatusID. I just tried using CustomStatus and get the error:

{

"errorDescription": "Parameter 'customStatus' is not allowed",

"error": "invalid_request"

}

I'm using postman and the official wrike api collection / environment. The request looks like this.

request GET 'https://www.wrike.com/api/v4//tasks?descendants=true&status=Active&type=Planned&customStatus=IEAASJM7JMBEEIJM'

Thanks again,

Howard

Howard Seay

@Elaine McDonagh My co-worker found the solution. The correct parameter name is CustomStatuses and the value must be contained in brackets.

so the GET should look like this:

GET 'https://www.wrike.com/api/v4//tasks?descendants=true&status=Active&type=Planned&customStatuses=[IEAASJM7JMBEEIJM]'

Just posting here for those that may pass by.

Thanks

Elizaveta Bogdanova

Thank you for sharing the solution, @Howard Seay 🙂

Avidan Efody

how do I know which ID maps to which status? i.e. what EAASJM7JMBEEIJM . maps to?

Cansu Yetisgin

Hi @Avidan Efody, welcome to the Community and thank you for posting. Our Support team is in touch via email about your question👍🏼

Lorenzo Forte

HI @[Deleted User],

Did you have an Anser for @Avidan Efody? I have de same question.. How can I have the "value" or "Title" from a custom status ID. Thank you and best regards !

Lorenzo

Elizaveta Bogdanova

Hey @Lorenzo Forte!

We've asked our Support agents to reach out to you about this, and I can see they have 🙂 Let me know if we can help with anything else!

Marcelo Camargo

Hey @Elizaveta Bogdanova!

I have the same question too :-)
How can I have the "value" or "Title" from a custom status ID? need your help.

Thx
Marcelo

Elizaveta Bogdanova

Welcome to the Community @Marcelo Camargo! Our Support team specialist has reached out to you about this by email 👍

Please let me know if you have any other questions!

Rafa Altosio Contact

Hello,

Any news about how to get the title of the custom statuses? How can we know the Title of the status based on its Id? Or is there a way to list all statuses with their Ids from an endpoint? Like /customstatuses for example?

Thank you.

Elizaveta Bogdanova

Hi @Rafa Altosio Contact, welcome to the Community 👋

If you are looking for the ID and name of your custom statuses, you can retrieve with a GET request to the /workflows endpoint via API. To do that, you can refer to our documentation here.

Please let me know if that helps!

Rafa Altosio Contact

Hi Lisa,

Thanks for your prompt reply. I do have a custom Status column on my board. However, when I run GET /workflows, I get nothing as a response. Please see the screenshot below:

Do you have an idea why this is happening?

Thank you.

Rafa

Rafa Altosio Contact

Hi @Elizaveta Bogdanova,

Do you have an idea why my Workflow calls isn't returning any of my custom statuses? This is currently blocking my company's integration of Wrike.

Please let me know.

Best,
Rafa

Rafa Altosio Contact

Hi @Marcelo Camargo,

Did someone reach out to you about a solution to this? If yes, could you please share it on this forum?

Thank you.

Elizaveta Bogdanova

Hi ! I've asked our Support team to reach out to you about this, but I'm posting their reply here as well for the benefit of anyone else reading this thread:

Our Team plan that supports Space Workflows, but not Account-wide Workflows. At the moment, it is not possible to retrieve Space Workflows using Wrike’s API. This will be why you do not see any Space-level workflows in the response from your GET call. We are planning to make API support Space Workflows, however, there is no estimation for delivery that we can share with you yet.

Apologies for any confusion. We have sent this feedback to our Product team.

Zack Pelster

@Elizaveta Bogdanova are there any updates on the status of getting the ability to retrieve Space Workflows using Wrike's API?

Elizaveta Bogdanova

No updates at the moment @Zack Pelster. We've let our team know about your feedback now.

Michael Mena

@Elizaveta Bogdanova Any updates on pulling Space Workflow using the API?

Juan Muttoni

Hi @Michael Mena, thank you for your comment. We don't have updates about this feature at the moment but we will keep you informed in case there are any changes 👍

Camille Chin

Hi, came across this thread, also would appreciate a custom status id mapping as well

Rohan V

Welcome to the community, @Camille Chin, and thanks for posting your comment 🙂 We will forward your feedback to the relevant team. In case you need further assistance, feel free to create a Support Ticket and one of our experts will get in touch with you shortly 👍

Jimmy Setiawan

@Rohan V @Elizaveta Bogdanova I have the same problem. how can I get the name of the customStatusId from the tasks endpoint response?
My email is jimmy@serenelabs.io if you want to update by email

Thanks

Rohan V

Hi @Jimmy Setiawan! Thanks for getting in touch. I’ve passed this along to our support experts, they’ll reach out to you shortly 👍