Recurring Automations

Hello Wrike Community,

I have an automation set up with the rule: "When status doesn't change in _ then add a comment and mention approvers," which is triggered after 2 days. However, once I receive the notification, I’d like to continue receiving reminders until the status is updated.

Is there a way to create a recurring automation that sends notifications repeatedly until the status changes?

Thanks in advance for your help!

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Florian Kislich

Hi @Sabiha Kelesoglu

I'm afraid this is not possible at the moment. The only way would be to create multiple rules with different timeslots.

But I'd love to see this feature too!

Florian

Anna Giacobbe

Hey @Sabiha Kelesoglu!

I'd be curious to see if there's a suggestion for this.

What came to mind for me was to create multiple automation rules for 2, 3, 4, 5, etc. days after. Obviously this isn't ideal and is a lot to maintain/create.

Another option might be the following, however I would suggest testing it to ensure that it works according to your needs (only bringing this up as I recall we had a similar rule and people were annoyed that it kept leaving comments every day haha):

Trigger: when due date is approaching and overdue (set Due Date + has passed)
Condition: set the status group or status that the task would be in (the one that hasn't changed)
Action: leave a comment to whoever you'd like

Devree Czupinski

Hi @Sabiha Kelesoglu,

I think you might have 2 routes you can take with this.

There is a notification setting that you can have for each individual account where you are reminded about an @ mention after a couple of days - that might help.
To be more clear/specific about when you are notified, I would duplicate your automation and change the time intervals. One that reminds in 2 days, 3 days, 4 days, etc. or whatever time intervals you need. We do a similar in our account for when a due date is approaching. We remind our team 3 days out and the day of, but those are 2 different automation rules.

Hope this helps!

Ali Moses

I could be wrong, but I believe you would need to set up several automations that trigger at different times. (i.e. One automation for 2 days, one for 4, one for 6, etc.)

Pietro Poli

HI @Sabiha Kelesoglu, the only way to do this for now without creating more automation rules is to do this by an external tool (API or Wrike Integrate)