Our Account Owner is no longer with the company. I am an admin on the account, but cannot figure out how to deactivate his login. Can you help with this?
Hi Paul, thanks for asking about this here! Our Support Team will be happy to help with this process and swap account ownership, so I'm creating a ticket on your behalf right now. Look out for an email from the team!
I need help with this same issue. Please create a ticket to transfer ownership for our account.
Sure, @Alex Gicale. I am raising a support ticket to help you with the transfer of ownership on your account. You will hear back from our team soon. Thanks! 😊
Hello, we are facing the same issue - our account owner has left the business and we need to remove his ability to access the company workspaces as soon as possible
Hi @Andrew Ferguson, our support team will be able to help change the account ownership. Let me raise a ticket on your behalf. Expect to hear back soon. Thanks!👍🏽
I also need to remove our account owner. Is there a better way to create a support ticket ourselves? This is something we need to be able to do quickly.
Hi @Lauren Cain 👋 I’ve taken your feedback regarding creating a support ticket into account. In the meantime, may I raise a ticket on your behalf so that our support team can assist you further?
Yes, please do.