My Wrike Mac app keeps flashing/seizing on the screen

Every time I click off of the Wrike app then back into it, it starts flashing/seizing on the screen. It's almost like strobe lights. I cannot interact with the app and have to force quit. What do I do??

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Emily Bressler

Hi Ellen,

I am also a Mac user and have had app issues. I would delete the app and then redownload it. However, I found it easier to use the web browser instead of the app because I have not had any issues with the web.

Rohan V

Hi @Ellen Griswold, I'm sorry to hear that you're experiencing an issue with the Wrike app. I'll raise a support ticket on your behalf, and one of our experts will get in touch with you shortly 👍

@Emily Bressler, thank you for chiming in and assisting. We really appreciate your help! 🙂

Ginny Braun

Just wanted to add this is happening to me as well. I've just switched to the web app, but can confirm it is happening.

Mac Book Pro
16-inch, 2021
Sonoma 14.6

Rohan V

Welcome to the Community Forums, @Ginny Braun!

Thank you for bringing this to our attention. I have raised a support ticket on your behalf, and one of our experts will be in touch shortly to assist you further. Thanks!

Tay Chin Peng

same issue here as a Mac user. This issue hasn't been solved yet??

Basudha Sakshyarika

Hi @Tay Chin Peng 🙋🏻‍♀️

Welcome to the Wrike Community. I am looping in our support team to assist you. Please expect them to reach out soon. Thank you! 👍🏽

Douglass Sigouin

Same issue here as a Mac user. This issue hasn't been solved yet?? It's been going on ever since I installed it. So annoying.

Ellen Griswold

well honestly we just left Wrike in part because of this issue

Tay Chin Peng

Solution: Go to top menu bar --> History --> Clear cache. Login again. SLOVED. It will return again, just do the same.

Rohan V

Hi everyone 👋 I’m sorry to hear that this has been affecting you!

Please feel free to get in touch with our Support Team, so they can look into this issue. Do let me know if you would like me to raise a Support Ticket on your behalf. Thanks!

Douglass Sigouin

This worked for me.

Follow these steps to clear the app cache in the Desktop App? Here are the steps:

Close the app: click on Wrike > Quit.
Delete everything that is inside the folder:
Mac: ~/Library/Application Support/Wrike/
Run the app. Note that you will need to re-login to it.

If it won't help, please follow these steps for full re-installation of the Desktop App:

Uninstall the Wrike Desktop App the same way you would uninstall any other program
Once it's done, please find and delete the folder: ~/Library/Application Support/Wrike
Then go to https://www.wrike.com/frontend/apps/index.html#/apps/desktopapp and install the App again.

Basudha Sakshyarika

Thank you very much for sharing a solution, @Douglass Sigouin. 😊🙏🏼