Apply Automations to multiple CITs on a Space Level

Alyssa Spangenberg

So I'm trying to activate different workflows per space. Our request form operates by selecting custom item types and creating subtasks within the request. Unfortunately, when the request comes in, the subtasks will go to a default workflow because that's how the CIT is set up. CITs can be used across multiple spaces so a default makes sense. So far, the only solution I've come up with is creating space-level automation that will update the workflow once a new item is created. Only problem is....I have to make one PER CIT.....since "tasks" doesn't cover it. Is there another way to formulate my automation so it includes all CITs?

Ali Moses

Hi! You might consider setting up a blueprint of your CIT and having the form create a new item from that instead of directly from the CIT. In blueprints, you can control features like assignee, status, and even automatically fill in some description or custom field data.

Failing that, you may want to use a form automation within your question that sets the status and location depending on which space the item is being added to.