Wrike Integrate - @mention user name

I am trying to write the code for Wrike Integrate to be able to @mention a particular user. Let's say, for example, to @ the user of the parent ID of the task that I have inquiring. I have put the code in, and my results ends up as @KRUT356UHT (or some variation of the USER ID). How do I turn it into the actual user?

Also, to note, if I just have INTEGRATE try to @mention a particular user in a comment, it only puts the message in and doesn't really @ anyone. The example of Andrew Ash was just typed in.

See photos below.

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Comments

Laura Boylan

@Kevin Tassistro

Here's the syntax to use:

<a class="stream-user-id avatar" rel="userID">@Username&lt;/a>

I'll post a link to the documentation in a subsequent comment, in the interest of getting this solution to you sooner (including links always delays a response from posting immediately, as links require community team approval)

Laura Boylan

@Kevin Tassistro

Documentation here: https://developers.wrike.com/documentation/api/datatypes/comments

Admin Bot

@Kevin Tassistro @Laura Boylan

you need to get specific contact to post an "@" comment

for example, let's assume you already know the ID of the user you need to mention by getting the Supertask (which is the parent task in wrike api lingo)

if you have more then one assignee there or don't want to go to the trouble of pinpointing specific user details you can just write to all assignees

by using

<a class="stream-user-id avatar ai-936361 quasi-contact" rel="@assignees">@assignees</a>

this is the same as just writing @assignees in comment manually

if you want to contact a specific person then get him with a custom action

https://www.wrike.com/api/v4/contacts/{ID_OFperson}

you need to give an example of the response to the action to use the datapills later

in the phrase, Laura has posted above

OR you can just use

<a class="stream-user-id avatar" rel="userID">@ANYTHING YOU WANT TO WRITE HERE</a>

and just use the user id without extra steps

Admin Bot

also this:

<a class="stream-user-id avatar ai-936361 quasi-contact" rel="@followers">@followers</a>

works as @followers too

Nikki Perez

a related question to @mentions. I'm trying to transfer Jira issues to Wrike, including comments. How do I go about getting the comments to actually show the @mention rather than the user account ID? Here are some visuals of the recipe and the output I'm getting.

Elizaveta Bogdanova

Hi @Nikki Perez, thank you for reaching out! I asked our Support team members to reach out to you about this, and I can see they have 👍

Please let me know if we can help you with anything else!

Morten Laursen

Hi all - I have the same problem as the OP - I do not understand what to write in the "comment" field in the "create comment in wrike" command.

I know you refer to a syntax, but I need help translating that.

What - exactly - should I write in the box to @-mention a given user?

It works, when

"userID" is picked from a assignee field
@Username is a variable created from user lookup table

But unsure what to do with the "stream-user-id avatar" part?

<a class="stream-user-id avatar" rel="userID">@Username&lt;/a>

Thank you :-)

@Elizaveta Bogdanova @Laura Boylan

Basudha Sakshyarika

Hi @Morten Laursen! I've looped in our support team to help you with your question. They will reach out to you soon. Thanks! 👍🏽

Natalia Garcia

This is how the mention worked for me in Wrike integrate / workato.

You need the user ID (in workato), the fist name and last name of the user to mention. To add it before the comment in this <a class="stream-user-id avatar" rel="USER ID">@ NAME LASTNAME</a> - check imange

To get the name and last name you can use the action List users in Wrike, it will pull the list of all users with the IDs( in workato), name, last name and other info. Then save the name and lastname in a variable, to use it in the comment.